Customer Support
Peace of mind support service from our dedicated support experts.
We offer 3 support plan that suits all your business needs, pick one that fit you best:
Ad Hoc
(Online)
RM 100
00
per visit -
Resolve an ad-hoc problem
-
Troubleshoot data error
-
Minor customized report format
-
Reinstall AutoCount Software
-
Version Updade (At a fees)
-
Remote Support
-
After sales warranty:
5 working days
Service Hour
Mon-Fri : 9am - 6pm
Sat : 9am - 1pm
Mon-Fri : 9am - 6pm
Sat : 9am - 1pm
Ad Hoc
(Onsite)
RM 150
00
per visit -
Resolve an ad-hoc problem
-
Troubleshoot data error
-
Minor customized report format
-
Reinstall AutoCount Software
-
Version Updade (At a fees)
-
Onsite (Ipoh Area only)
-
After sales warranty:
5 working days
Service Hour
Mon-Fri : 9am - 6pm
Sat : 9am - 1pm
Mon-Fri : 9am - 6pm
Sat : 9am - 1pm
Annual Support Contract
Contact Us
RM -
yearly
-
Priority Phone and Email Support
-
Whatsapp Support Group
-
Troubleshoot data error
-
Minor customized report format as per request
-
Reinstall AutoCount Software
-
Free version updates (if applicable)
-
Remote Support / Onsite (Ipoh Area)
Service Hour
Mon-Fri : 9am - 6pm
Sat : 9am - 1pm
Mon-Fri : 9am - 6pm
Sat : 9am - 1pm
