Optical Pos: The stock record is not found in Spectacle or Contact Lens Order screen

Possible Reason:

1.Search by Barcode button is enabled in Sales screen.

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2.The stock group is not properly maintained with Optical POS stock type / The item code is not properly maintained with stock group.

3.Searching wrong item code in particular category. E.g.: Searching Frame item in RX Lens category

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1.Disable the Search by Barcode button in Sales screen (Refer screenshot 1.2). If Search by Barcode button is enabled, Optical POS will only search for Barcode field of the items.

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2.Maintain AutoCount stock group’s Optical POS stock type under User Defined Field (Refer screenshot 2.1) / Assign stock group into every item code after having done previous steps.

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3.Select the correct item in appropriate category

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